© 2018 New Market Battlefield Military Museum

Terms & Conditions

 

By purchasing product(s) from New Market Battlefield Military Museum, you agree to the following:

 

  1. Books are not returnable unless damaged in transit. If damaged in transit, please contact us. Book(s) must be returned with a copy of your order. Please include all damaged goods along with original packaging.

  2. Relics are not returnable unless damaged in transit. If damaged in transit, please contact us. Relic(s) must be returned with a copy of your order. Please include all damaged goods along with original packaging.

  3. Museum Tickets are not returnable or transferable.

  4. All shipping fees are non-refundable. If you need to return any damaged item(s), you must cover all shipping fees. We will cover the cost of shipping replacement goods if deemed necessary.

  5. We are not responsible for any error made on your part.

  6. We are not responsible for lost shipments. If a product is lost in transit, please contact the appropriate carrier (USPS/FedEx/UPS). The includes all domestic and international shipments.

  7. Any attempt or inference to chargeback via your bank or credit card company on any purchase made willingly to New Market Battlefield Military Museum is considered a violation of our terms of service. Appropriate action will be taken as necessary. 

 

Return Policy

 

By purchasing Ticket(s), Book(s), or Relic(s) from New Market Battlefield Military Museum, you acknowledge that you cannot return any or all goods or receive a refund.

 

Refund Policy

 

If a refund is deemed necessary for any reason, your refund will be returned to back to you according to the terms and conditions associated with your credit card(s). Please contact your bank or credit card company for further information. 

 

Shipping Fees

 

  1. All order(s) under four pounds will be shipped for free via USPS. Does not apply to international orders.

  2. All other orders will be charged an appropriate fee based on weight and shipped via USPS/FedEx/UPS).

  3. Commonwealth of Virginia sales tax will be collected on all purchased goods made by state residents. Museum tickets are excluded from tax. 

  4. Insurance is available upon request for an additional fee.

 

Shipping Time

 

All order(s) are typically shipped within 48 hours of purchase, excluding museum tickets. If for any reason there is a delay, we shall contact you via email.

 

Privacy Policy

 

Please note, by visiting NewMarketMuseum.com and/or purchasing from us your information shall be collected/used for internal and accounting purposes only. Your data is not shared with any third party except as deemed necessary in accordance with local/state/federal law.